SHIPPING, PRICING & PAYMENT METHODS

Pricing

Mark 3 Pivot Pegz are $239 Australian Dollars per set/pair. 

Shipping

We ship Pivot Pegz Australia-wide and internationally.

Australian Orders

We ship Pivot Pegz nationwide throughout Australia. Your order will be shipped directly from the Pivot Pegz factory in Australia via Express Post satchel.

Shipping time normally takes 1-3 working days depending on your location.

We have a low flat-rate national shipping fee of only $9 per order.

Note: We have flat-rate shipping. If you add a Topper Kit or Service Kit to your Pivot Pegz order you will not be charged any additional shipping cost. Our system will automatically deduct any additional shipping cost from your total during the check out process.

International Orders

We ship Pivot Pegz internationally. Your order will be shipped directly from the Pivot Pegz factory in Australia via Express International Air Freight.

International shipping normally takes 3-7 working days but can be slower due to customs & import processing in your country.

We have a low flat-rate international shipping fee of only $18 per order.

Note: We have flat-rate shipping. If you add a Topper Kit or Service Kit to your Pivot Pegz order you will not be charged any additional shipping cost. Our system will automatically deduct any additional shipping cost from your total during the check out process.

** If you live in a country that has an authorized Pivot Pegz distributor your order may be shipped to you by that authorized distributor in your country, if not it will be shipped directly from the factory in Australia.

IMPORTANT NOTES RELATING TO INTERNATIONAL ORDERS: International orders may be subject to importation fees such as customs clearance fees, duties and taxes, which are applied by your government Customs department once your shipment reaches your country. Any importation fees or charges for customs clearance, import duties and taxes are borne by the importer/receiver of the shipment. This means that you may need to pay importation fees relating to your shipment. Customs policies and importation fees vary a lot from country to country and we are unable to know if you will be charged any importation fees or what amount the fees will be; please contact your local customs office or government website for further information relating to importation fees for your country.

Payment Method

Payment method is via our Online Shopping Cart which utilises the STRIPE e-commerce payment system. You don’t need to have a STRIPE account to purchase online. Simply add your product(s) to the Cart, then proceed to Checkout where you can pay by credit card via the normal Checkout (VISA, MasterCard, etc).

Returns

Every set of Pivot Pegz purchased via our online shop is covered by our 30 Day Money Back Guarantee. If you're not totally satisfied with our product you can return it to us within 30 days of purchase and we'll refund the full purchase price. Please email support@pivotpegz.net for a Customer Return Number (CRN) before returning any merchandise. 

Any product returned must be in 'Like New' Condition and contain everything it came with. All items returned must include the original packaging and a copy of the original sales receipt.

Merchandise returned without original packaging and sales receipt, or merchandise that has been used and is not in ‘Like New’ condition, will incur a 20% restock fee. Shipping and handling costs related to returned merchandise are non refundable. 

Disclosure to Outside Parties

We will not disclose your personal information to other parties unless we believe, in good faith, that such release is necessary to comply with the law, enforce or apply the terms of any of our user agreements or protect the rights, property or safety of us, our users, or others.